Why the Royal Scottish Highland Games Association Selected JustGo
By: Kazi Ayesha Rahman
September 8, 2026
The Royal Scottish Highland Games Association (RSHGA) is the officially recognised UK governing body for Highland Games, representing more than 50 member events and overseeing over 1,000 competitions each year. With His Majesty King Charles III as its Patron, RSHGA plays a vital role in preserving and promoting Scotland’s sporting and cultural heritage, supporting events that celebrate traditional athletics, music, dancing and community.
It supports its member Games, administers national and international championships, records new sporting achievements and works to increase participation across the sport. It also supports athlete welfare, clean sport and safeguarding.
As the organisation continued to grow, RSHGA needed a more efficient way to manage athlete registrations, membership administration, communications and event information, while reducing the workload on its volunteer teams.
RSHGA selected JustGo because the system was demonstrated to be capable, and the team at JustGo were willing to be flexible and accommodate the way we work in our organisation. Using JustGo for athlete enrolment is saving us several hours every week and making the end-to-end process smooth, while the rewards programme also adds value to the athletes.
Administration Simplified
Across the Scottish Highland Games community
Challenge
Solution
Challenge
Manual athlete registration and payment processes were consuming significant volunteer time. Athletes paid by cash, cheque or bank transfer, creating additional work to reconcile payments against registrations.
Solution
In JustGo, athletes can register, provide their details and pay their registration fee in one seamless flow. This reduces RSHGA’s administration load by around 15 hours per week (equivalent to a part-time job!), freeing volunteers to focus on running and developing the sport.
Challenge
Same-day registration wasn’t supported, limiting flexibility for athletes and creating additional administration for event organisers.
Solution
JustGo enables real-time event registration. RSHGA can now accept online entries on competition days, allowing athletes to register on the spot while giving event organisers a single, up-to-date view of entries.
Challenge
Officials needed access to competition information without viewing unnecessary personal data.
Solution
JustGo generates custom reports containing essential details such as an athlete’s name and registration number, while restricting access to personal information securely within the platform. This supports a more controlled approach, ensuring GDPR compliance.
Challenge
Athletes found it difficult to access event information.
Solution
JustGo’s Event Finder brings the competition calendar directly to the RSHGA website. Athletes can now filter events and competitions nearest to them and access key information themselves, helping RSHGA minimise enquiries.
Challenge
Athletes may participate in one season but not return the following year, making it important for RSHGA to proactively re-engage lapsed members.
Solution
JustGo’s Email and Communications feature makes targeted re-engagement easier. At the start of the new season, RSHGA can segment athletes without an active membership and send targeted communications with discounted re-registration offers, helping bring previous participants back into the sport.
Challenge
For athletes, the value of an annual subscription isn’t always limited to their participation in competitions, so RSHGA wanted to provide additional benefits.
Solution
JustGo Rewards gives athletes tangible discounts on 500+ brands, helping RSHGA strengthen its membership proposition. Athletes can easily join, stay engaged and recoup their membership fees through savings on their favourite brands!
JustGo provides RSHGA with the solutions to manage its sporting community, while supporting the standards, compliance and operational requirements that come with overseeing the games.
As RSHGA continues to support Highland Games across Scotland, the partnership provides a platform that can grow alongside the organisation, helping it preserve the traditions of the sport while embracing a more efficient, connected and sustainable way of working.
Together, JustGo and RSHGA are helping carry Scotland’s most iconic sporting traditions into the future.
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Looking Ahead
As a sports membership platform working across 72+ sports and 120+ National Governing Bodies, the JustGo team is always prepared to tackle challenges, solve ongoing issues, and innovate features that ensure every member enjoys a seamless, stellar membership experience.